Hear what real Artificial Super Grass customers have to say about their experience.
Hear what real Artificial Super Grass customers have to say about their experience.
Before launching our nationwide Artificial Grass Installation Network, the Artificial Super Grass team personally installed artificial grass for homeowners across the U.K.
During that time we recorded genuine video testimonials from customers who had their gardens transformed with artificial grass.
These videos show real feedback from homeowners shortly after their artificial grass installation was completed.
From small family gardens to larger landscaping projects, these testimonials provide an honest insight into the quality of artificial grass and the difference it can make to an outdoor space.
Real Customer Experiences With Artificial Grass
Artificial grass continues to grow in popularity across the U.K. as homeowners look for a low maintenance alternative to natural lawns.
These customer testimonials highlight some of the most common reasons homeowners choose artificial grass.
Benefits
- No more mowing or watering
- A clean garden all year round
- Child and pet friendly lawns
- Reduced garden maintenance
- A consistently green lawn in all seasons
Hearing directly from customers provides valuable insight into how artificial grass performs in real homes and gardens across the U.K.
Trusted Artificial Grass Specialists
Artificial Super Grass is a family run U.K. artificial grass supplier with over 1,400 verified customer reviews.
Hearing directly from customers provides valuable insight into how artificial grass performs in real homes and gardens across the U.K.
Our customers consistently highlight:
- High quality artificial grass products
- Friendly and helpful service
- Fast nationwide delivery
- #Expert advice when choosing the right grass
Customer feedback remains one of the most important indicators of product quality and service, which is why we proudly showcase genuine reviews from real customers.
Trusted by Happy Artificial Grass Customers Nationwide
Artificial Super Grass is proud to be one of the UK’s most highly reviewed artificial grass suppliers.
Our customers consistently praise the quality of our grass, our friendly family service and our reliable nationwide delivery.
With over 1,400 five-star reviews, homeowners across the UK trust Artificial Super Grass to help transform their gardens.
5 Stars Rated!!! - Over 1,400 ⭐️⭐️⭐️⭐️⭐️ Verified Customer Reviews
Mr Dave
2 days ago
Response from the owner:Thank you, Mr Dave, for the 5-star rating. We appreciate your support and are glad you had a positive experience. We look forward to welcoming you back soon.
John Stuart
3 days ago
I used this company for the first time recently, having been recommended them by another tradesman.
I used their Dog specific artificial grass for a customer in Chesterfield.
I have to say from initial contact right through to delivery, this company is outstanding. Top tier customer service.
I shall be using them for all of my artificial grass projects going forward.
John, JS Landscapes, Chesterfield
Response from the owner:Thank you John for the fantastic review and for recommending us. We are delighted our dog-specific artificial grass and service met your expectations from first contact to delivery. We appreciate you choosing us for your Chesterfield project and look forward to supporting JS Landscapes with future artificial grass projects. Your trust means a lot to our team.
John Challoner
4 days ago
Easy to cut to site dimensions and shape, we specified to lay the high drainage artificial turf most suitable for dogs and urine. Clean stone base comprised MOT type 3 over Terram 1000 geotextile and a top layer of hard limestone grit 4mm aggregate size, fully compacted to finished height of tanalised timber edge 50 x 50 mm size, screwed onto face of raised timber edge to plant bed. Turf was rolled out and left in-situ for 36 hours, dogs played and no movement.Final trim to all edging then fixed into position with top timber batten screwed at 300mm centres into concealed timber edge to form a tight fit, any future problems and this process is simply reversed. Any excess bulges in turf easily ironed out during fix. Muck and dirt scrapped off and washed down clean with wet hose. I chose not to brush to lift threads, the dogs scuff it up playing. I actually cleaned the surface free of loose clippings from trimming area, using my trusty Henry! All excellent and thoroughly recommend.
Response from the owner:Thank you John for the detailed five-star review. We are thrilled the high drainage turf and installation method have held up well with your dogs and that the finished edge and fixing gave a secure result. We appreciate you sharing the installation and cleaning details; it will help other customers know what to expect. Your recommendation means a lot to our team.
rob b
1 week ago
Fantastic service. Project was progressing faster than thought. Ordered the grass and they managed to deliver it the same day. Outstanding quality of grass also! 5*+ 👌👌💪
Response from the owner:Thank you so much for the great review, Rob. We are thrilled the project moved faster than expected and that the same-day delivery and grass quality met your expectations, our team works hard to make that happen. We appreciate your feedback and look forward to helping with any future projects.
Steven Paffett
1 week ago
Brilliant from start to finish
Response from the owner:Thank you, Steven. We are thrilled to hear you found everything brilliant from start to finish. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon.
Ian Wood
1 week ago
Response from the owner:Thank you, Ian, for the 5-star rating. We appreciate you taking the time to share your feedback and are glad you had a great experience. We look forward to welcoming you back soon.
Ryan spencer
2 weeks ago
Lovely staff and fantastic quality grass. Always their to help 👍
Response from the owner:Thanks so much for the kind review, Ryan. We are thrilled you love the quality of our grass and found our team helpful. It means a lot to hear the staff made your experience positive. We look forward to helping you again soon.
Kerry Chadwick
2 weeks ago
Brilliant customer service would definitely order again
Response from the owner:Thank you, Kerry! We're delighted to hear you had a brilliant experience with our customer service and look forward to serving you again. Your support means a lot to us.
Keith Bone
2 weeks ago
Good quality
Response from the owner:Thank you for the great review, Keith. We are glad you were pleased with the quality and appreciate you taking the time to share your feedback. We look forward to serving you again.
Sandra stanger
2 weeks ago
We only wanted a small amount of grass but the help we got was amazing. Neil spent time looking for good quality grass at a great price. The showroom was exellent the choices were too. Thank you Neil we will certainly recommend you.
Response from the owner:Thank you so much for your kind words, Sandra. We are thrilled Neil could help you find the right grass at a great price and that you enjoyed the showroom and selection. Your recommendation means a lot to us and we look forward to helping you again in the future.
David Tillcock
2 weeks ago
Patrick has completed an excellent job installing the artificial grass it has made the garden look so tidy and bigger highly recommended
Response from the owner:David, thank you for the wonderful five-star review. We are delighted Patrick completed an excellent installation and that your garden looks tidier and bigger. We truly appreciate your recommendation and are pleased you are happy with the result. We look forward to helping with any future projects.
Pete Ward
2 weeks ago
Great service. Everthing cut corectly, delivered when they said it would be delivered and quality of grass spot on 👌
Response from the owner:Pete, thank you for the wonderful review. We are glad everything was cut correctly, delivered on time, and that you are happy with the quality of the grass. We appreciate your feedback and look forward to helping you again.
Gavin Richardson
2 weeks ago
Delivered on time as as promised. - not opened it yet, but great service.
Response from the owner:Thank you Gavin, we are glad it arrived on time as promised. We hope you enjoy it when you open it. If you need anything or have questions, please let us know and we will be happy to help.
houseofprossers
3 weeks ago
Great product, very helpful staff and quick delivery.
Response from the owner:Thank you for the wonderful 5-star review, houseofprossers. We are thrilled the product met your expectations and that our team and delivery were helpful and fast. We appreciate you sharing your experience and look forward to serving you again.
Sponsorship Account
3 weeks ago
Really great quality product at good value, we had it fitted by one of their named fitters and a fabulous result.
Response from the owner:Thank you so much for the wonderful review, Sponsorship Account. We are thrilled the product quality and value met your expectations and that the fitter achieved a fabulous result. We appreciate your trust and look forward to helping you again.
Jane Grix
1 month ago
Very helpful and efficient. Great product and we're very happy!
Response from the owner:Thank you, Jane, for your kind words. We're thrilled the product and service were helpful and efficient, and that you're very happy. We appreciate your feedback and look forward to serving you again.
Lynda Devy
1 month ago
Thanks for exceptional customer service from the point of ordering to delivery. Lovely quality grass!
Response from the owner:Thank you Lynda, we appreciate your kind words and are delighted the ordering, delivery and quality met your expectations. We will pass your compliments on to the team. It was a pleasure serving you and we look forward to helping you again in the future.
Geohyde_Chef
1 month ago
I’ve been using this company for 2 years never had any issues always on time and always top
quality
Response from the owner:Thank you so much for your continued support over the past two years, Geohyde_Chef. We’re thrilled to hear we’ve been reliable and delivered top quality for you. Your trust means a lot and we look forward to continuing to serve you.
G&G
1 month ago
Simon and his lads are very professional, great workers, polite and full of information, an awesome team, would highly recommend. Thank you 😊
Response from the owner:Thank you so much for the wonderful review, G&G. We will pass your kind words on to Simon and the lads. We really appreciate your recommendation and are glad you found the team professional, polite and helpful.
John Fretwell
2 months ago
Orders on line for collection, with the assistance of the live chat feature.
This was extremely helpful, staff were really polite and friendly they even unrolled and folded so I could get it in the car.
Really happy with the product and the service would highly recommend and use again.
Response from the owner:Thank you for the great review, John. We're delighted the live chat helped with your order and that our team could assist with loading it into your car. It's wonderful to hear you're happy with the product and service. We appreciate the recommendation and look forward to helping you again.
Heather Cowen
2 months ago
Response from the owner:Thank you, Heather, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon.
Maggie Pirolli
2 months ago
Excellent service and quality
I’m really impressed with the service from Artificial Super Grass. The quality of the artificial grass is excellent, and the customer service has been absolutely spot on from start to finish.
They were incredibly helpful in answering my questions via WhatsApp, responding quickly and taking the time to make sure I understood exactly what I needed. Delivery was quick, and they followed up afterwards to check that everything had arrived as expected.
It’s not often you get such great service from a company, so I’m very happy to recommend them. Excellent product, excellent communication and excellent customer service — highly recommended!
Response from the owner:Thank you so much for your wonderful review, Maggie! We’re delighted our team could provide prompt WhatsApp support and that you’re pleased with the quality, delivery, and follow-up. Your recommendation means a lot and we’ll share your kind words with the whole team. We truly appreciate you choosing Artificial Super Grass.
Ronnie Havard
2 months ago
Excellent quality of product, good price but most of all, really friendly and helpful service.
Would highly recommend
Response from the owner:Thank you so much for the kind review, Ronnie. We're thrilled you appreciated the product quality, pricing, and our team's friendly, helpful service. We appreciate your recommendation and look forward to serving you again soon.
NJ Green
2 months ago
Excellent products and amazing service from a family run company that cares. First class. Highly recommended.
Response from the owner:Thank you so much for the kind words, NJ Green. We're thrilled you enjoyed our products and experienced the service we pride ourselves on as a family-run company. Your "first class" recommendation means a lot to us. We look forward to serving you again soon.
Dwight Allen
2 months ago
Amazing grass quality, will continue to buy from Super Grass. Great customer service and Communication was on point. Deliver was also on time. 10/10 for me
Response from the owner:Thank you, Dwight. We’re thrilled the grass quality, customer service, and on-time delivery met your expectations. We appreciate the 10/10 and look forward to serving you again at Super Grass.
Artificial Grass Installation Today
While the testimonials above were recorded during the period when our team carried out installations directly, Artificial Super Grass now operates a trusted nationwide network of independent artificial grass installers.
Customers can purchase artificial grass directly from Artificial Super Grass and, if required, request an installation quotation from experienced professionals within the installation network.
Many customers choose to install their artificial grass themselves, while others prefer to use one of the experienced installers within our network.
Do You Require Installation?
Let Us Help You Transform Your Dream Garden!
Related Artificial Grass Installation Guides
Planning your artificial grass project properly helps reduce waste, minimise joins and achieve the best possible finish.
You may also find these guides helpful when planning your artificial grass project: