ALL YOU NEED TO KNOW ABOUT ARTIFICIAL GRASS

General

Why is Artificial Super Grass the correct choice for me?

Artificial Super Grass is a leading force in the Artificial Turf industry throughout the U.K due to our unique SUPERSoft product range. Our innovation and vision is where we excel; we have the ability to see things through the eyes of our customers, we reach out, touch, and feel our clients emotions and understand when choosing one of our Artificial Super Grass products just how huge the decision is… It is life changing! It is this understanding which has propelled us to where we are today….we are here to help and assist you in these decisions! Here we have listed just a few benefits and why when you install an Artificial Super Lawn it will look great all year round:

  • No mowing.
  • No watering.
  • No weeding.
  • No feeding.
  • No more muddy paws.
  • No more muddy feet.
  • Aesthetically pleasing – 365 days a year.
  • Easy to maintain.
  • Easy to clean.
  • Pet friendly.
  • Child friendly.
  • No brown urine patches.
  • Durable year after year.
  • Great for hayfever.

Where can I install my Artificial Super Grass?

The simple answer is, anywhere! Providing the correct installation is adhered to your Artificial Super Grass can look amazing. Here are just a few examples:

  • Gardens, front and rear.
  • Balconies.
  • Schools and Children’s play areas.
  • Swimming pool and Hot tub areas.
  • Patios. Conservatories.
  • Roof gardens. Terraces.
  • Over decking.
  • Over concrete.
  • Over paving slabs.
  • Shops.
  • Exhibitions and shows.
  • Pubs.

 The list is endless as to where Artificial Super Grass can be installed. When installing to an already solid base, i.e. patio or concrete, only fit if there is existing adequate drainage and fix using our SUPERStick All Weather Adhesive.

How do I know which Artificial Super Grass product I would prefer?

Artificial Super Grass would recommend you firstly browse our product ranges here on the website (budget, luxury and superior). From there, we can also offer showroom viewings by appointment only where you can see our product offerings. Please use the contact page to call or leave a message about arranging an appointment.

Is Artificial Super Grass environmentally friendly?

Yes, Installing Artificial Super Grass is environmentally friendly; here are just a few reasons to support the facts:

  • No more watering saving on the U.K’s resources.
  • No more huge water bills for those on a water meter caring for our beloved lawns.
  • No more chemical fertilisers needed to maintain a lush lawn.
  • No more weed killers needed to keep weeding issues at bay.
  • No more electricity used or petrol wasted using a lawnmower polluting the environment.
  • No more grass cuttings so less waste ending up in refuse sites around the U.K

 How much does Artificial Super Grass cost?

Here at Artificial Super Grass we supply a varied range of products to suit every budget. The price will also be dependent upon the area you are requiring to install the Artificial Lawn. Take a look at the varying products we have on offer via the product pages.

Does Artificial Super Grass offer a warranty with their grass products?

Yes we do, depending upon which product you purchase is dependable upon how long the guarantee is. All Artificial Super Grass we offer has a minimum of 7 years UV warranty and a maximum of 10 years UV warranty. Take a look at our “PRODUCTS” page for detailed information of each individual product.

How long will my Artificial Super Grass last?

Each individual Artificial Grass product we offer comes with its own UV resistant guarantee ranging from 7 years up to 10 years; all our Artificial Lawns available are manufactured using anti UV fibres to the highest of standards. These fibres are designed to last well in excess of 10 years. Artificial Grass product durability would be dependent upon which product is purchased and exposure to natural wear and tear. If your garden generally sees a lot of traffic we would advise a more expensive cut, if your garden doesn’t see much foot and paw traffic you would generally get away with cheaper priced Artificial Grass , it all lies with individual personal preference.

Will my Artificial Super Grass fade?

No it won’t, all our Artificial Super Grass is manufactured using anti UV fibres to the highest of standards. These fibres are designed to last well in excess of 10 years.

Can I use my Barbeque on my Artificial Super Grass?

No, it is not recommended to put a Barbeque on your Artificial Super Grass , although it isn’t flammable and all our of Artificial Super Grass range holds a‘British Standards Flammability Certification BS 4790’. Under extreme temperatures the yarn used in manufacturing will melt so precaution is necessary.

Will weeds grow on my Artificial Super Grass?

No, weeds will not grow through your weed barrier membrane if it is installed correctly. Although it is good to be aware of birds flying overhead and dropping seeds down on your Artificial Super Grass or wind-borne seeds taking hold in your Artificial Grass pile. These seeds should be removed immediately, failing that if you see any newly sprouted weeds, simply pull them from the base on first sight. Brush regular to try and avoid any seeds settling, a garden hoover is highly recommended.

Will insects be attracted to my Artificial Super Grass?

Your Artificial Super Grass is a sterile environment so insects will not want to take residence in your new Artificial Lawn there will be far more comfortable hideouts in our gardens for our little creepy crawly friends. Although you will be prone to spotting the odd insect here and there it will be nothing like you were used to seeing in your old lawns infestation.

How realistic is my Artificial Super Grass?

Our Artificial Super Grass is very realistic. Our suppliers manufacturing process has become so advanced over recent years that they now boast at owning the most sophisticated Artificial Grass technology with the ability to produce any type of Artificial Lawn, this is backed up by our 10 years warranty offered on 6 of our Artificial Super Grass products. Each Artificial Grass product offers its own unique aesthetic appearance ranging from a fresh green show room look through to a rustic autumn looking cut grass. As well as this our Artificial Grass pile range starts from 20mm through to 38mm tall to satisfy each individual personal preference.

What sizes of Artificial Super Grass are available?

Here at Artificial Super Grass we have a range of products to suit every project and budget. Our SUPERSoft product range is available in 2 metre and 4 metre widths and is available in complete lengths up to 25 metres long. In conjunction to this we also provide varied pile height products ranging from 20mm though to 38mm, please see our “PRODUCTS” page for more details.

Maintenance

How do I clean my Artificial Super Grass?

There are numerous ways you can clean our Artificial Super Grass due to its superior SUPERDrain properties;

  • Let nature take its course and leave the rain to do the cleaning.
  • Hose it down with a hosepipe.
  • Use a mild water based detergent – a knap sack sprayer or pressure bottle sprayer is recommended.

Can I use bleach on my Artificial Super Grass?

No, it is not recommended to use bleach on your Artificial Super Lawn a mild water based detergent is preferred.

What maintenance is involved after installing Artificial Super Grass?

If we are completely honest, very little maintenance is involved;

  • Remove any leaves, debris or seeds that may fall on to the surface of your Artificial Super Grass
  • Using a stiff garden broom every 2-3 months, giving it a quick brush to keeps the pile looking great all year round.

Can I use a leaf blower on my Artificial Super Grass?

Yes, it is fine to use a leaf blower on your Artificial Super Grass.

Can I use a hoover on my Artificial Super Grass?

Yes, it is fine to give your Artificial Super Grass a hoover, lawn vacuums are the ideal choice.

Do I need to water my Artificial Super Grass?

No, you do not have to water your Artificial Super Grass.

Is my Artificial Super Grass flammable?

No it isn’t flammable, it is recommended smoking or barbecues on the Artificial Grass should be avoided. Although the grass will not burn and spread, under extreme temperatures the yarn used in manufacturing will melt so precaution is necessary.

Pets

What makes Artificial Super Grass pet friendly?

There are various reasons why we are confident our Artificial Super Grass is pet friendly:

  • All of our exclusive Artificial Super Grass products in our SUPERSoft range are comfortable to touch; your pets will love lying on your Artificial Super Grass, especially in the summertime. Artificial Super Grass can become warm to touch when the sun is beaming down which makes it feel wonderful. It is recommended to have a clean bowl of water readily available for your pet’s throughout the long summer days.
  • Here at Artificial Super Grass we feel “Pet Friendly” also constitutes the ability to clean and wash any pet remains away with ease due to its superior SUPERDrainproperties, simply remove the remains then hose down, using a mild water based disinfectant is optional.
  • Once your Artificial Super Grass is installed you will start feeling the benefits immediately, any pet lover knows how hard it is to keep a lovely clean looking floor or carpet, especially in those winter months. With Artificial Super Grass you won’t have to worry any longer, no more muddy paws… all year round!

Will my Artificial Super Grass hold up to pet pee and poop?

Yes, this is where Artificial Super Grass excels! Clean up the remains as normal with your plastic poo bags then simply hose down, or pressure spray down; you can even add a mild water based disinfectant if preferred.

Will my dog dig holes in my new Artificial Super Grass?

Here at Artificial Super Grass we have yet to come across a dog that wants to dig Artificial Turf, in all honesty we don’t really know why dogs don’t try to dig the Artificial Grass… Maybe it just doesn’t taste too good!!!

Children

What makes Artificial Super Grass child friendly?

The main reasons we are confident that our Artifcial Super Grass is child friendly are:

  • All of our exclusive Artificial Super Grass products in our SUPERSoft range are gentle to touch and non-abrasive, your children will love playing on the artificial Grass. Artificial lawns can become warm to touch when the sun is beaming down which makes it feel wonderful, it is likened to a seaside beach without the sand, if that’s at all possible!!!  The feel of the soft grass between your toes is what dreams are made of!!!
  • Once your Artificial Super Grass is installed you will start feeling the benefits immediately, we all know how hard it is to keep a lovely clean looking floor or carpet when children are constantly running in and out playing with friends, especially in those winter months. With Artificial Super Grass you won’t have to worry any longer, clean feet all year round and no more muddy wellies.
  • All of our Artificial Super Grass SUPERSoft range has undergone strategic testing and conforms to ‘British Standards Critical Fall Height Certification BS EN1177’.

Artificial Super Grass offers a SUPERShockpad, how do I know this is safe for children’s play areas?

At Artificial Super Grass our 25mm thick SUPERShockpad is available to purchase individually on our ‘PRODUCTS’ page. The overall pad size per unit is 1.946m X 1.01m (1.965m2) and easily connects together in a jig-saw puzzle design to cover 1.75m2 per Shockpad. Our SUPERShockpad has undergone strategic tests and conforms to ‘British Standards Critical Fall Height Certification BSEN 1177: 2008’. The Shockpad’s certification holds a critical fall height of 1.2m

Installation

Does Artificial Super Grass offer a supply and installation service?

Yes we do, take a look at our ‘INSTALLATION SERVICES’ page for more details regarding costs involved and current installation areas covered.

Is Artificial Super Grass  easy to install?

Yes and No if we are totally honest, anybody who has basic DIY skills can follow our Artificial Super Grass easy ‘Installation Guide’ to help you through each stage. Our easy installation guide is available for download on our ‘INSTALLATION GUIDE’ page, Our Artificial Super Grass easy installation guide will also be posted out with each individual sample pack ordered as well as every grass product purchased. If your DIY skills are limited then it is advised that you contact us here at Artificial Super Grass and we will arrange a home visit to perform a site survey along with a written installation quotation. Alternatively you can hire a professional Artificial Grass installer who will fit the grass for you.

Does Artificial Super Grass offer a warranty period for their installation packages?

Yes we do, we offer a full 12 months warranty on all of our Artificial Super Grass installation packages.

My garden is 7 metres wide and your Artificial Super Grass is only available in 2 metres and 4 metres wide, what do I do?

This isn’t a problem, in this situation Artificial Super Grass would recommend purchasing 2 X rolls of 4 metres wide product which would give you 8 metres wide in total. By forming an Artificial Grass joint down the middle of your garden, this would ensure you have enough grass to cover the 7 metres needed, allowing plenty of surplus at the edges for trimming in.

How do I join Artificial Super Grass together?

Once a suitable sub-base has been prepared:

Lay your 2 rolls of Artificial Super Grass side by side making sure the directional pile on both rolls are pointing in the same direction. Once you have both rolls in place so there is a 2mm gap between the latex backings on both rolls of artificial turf, peal both edges back to reveal the weed barrier membrane. Roll out our SUPERTape equally down where the joint will be formed and fix with galvanised nails through the sub-base. Now apply our SUPERStick adhesive to the SUPERTape using a silicone gun and spread using a spatula.

Approximate coverage, 1 tube of SUPERStick adhesive = 4 linear metres of SUPERTape.

Gently fold both rolls of Artificial Super Grass back down, easing the latex backings towards one another whilst taking care not to trap the pile, loosely fluffing the surface as you go.

Does rain water puddle on Artificial Super Grass ?

No, if the installation has been carried out correctly there will not be any visible water puddles. All of our Artificial Super Grass has been specifically designed with our built in superior SUPERDrain properties and holds a ‘British Standards Porosity Certification BS7044’. Drainage holes are pre-punched into the latex backing upon manufacture, this feature makes your Artificial Super Lawn permeable and it therefore allows excellent drainage qualities. However if the current garden is susceptible to flooding, upon installation it will certainly need a ‘MOT Type 1 Hardcore drainage sub-base’ which is explained on our ‘INSTALLATION GUIDE’ and ‘INSTALLATION SERVICES’ Pages. It is worth mentioning that it should only be current free-draining lawns that can be installed without a hardcore drainage sub-base.

My garden is prone to flooding; can I still install Artificial Super Grass?

Yes, Artificial Super Grass can be installed but it is essential that the correct sub-base is adhered to. If you have had previous problems with your garden flooding then you would certainly have to take a look towards installing our ‘GOLD PROFFESIONAL’ package. This sub-base system uses a ‘MOT Type 1 Hardcore to allow better drainage’ which is explained on our ‘INSTALLATION GUIDE’ and ‘INSTALLATION SERVICES’ pages. All of our Artificial Super Grass has been specifically designed with our built in superior SUPERDrain properties and holds a ‘British Standards Porosity Certification BS7044’. Drainage holes are pre-punched into the latex backing upon manufacture, this feature makes your Artificial Super Lawn permeable and it therefore allows excellent drainage qualities. If preferred you can also install this system yourself following our DIY ‘Easy Installation Guide’.

Do Artificial Super Grass offer an installation service if I purchase grass from another Artificial Grass Company?

No, we do not offer this service. Here at Artificial Super Grass we only offer installation packages for our own Artificial Grass range.

How long will my Artificial Super Grass installation package take to be completed once started?

Here at Artificial Super Grass we aim to complete the whole installation to the highest of standards in the shortest time possible, so customers can relax and enjoy their new luxurious Artificial Lawn. Just to give you an idea here’s a few approximate timescales, these can vary as every installation is different.

  • 24 Square metre Installation could take 1 to 2 working days.
  • 48 Square metre Installation could take 1 to 3 working days.
  • 72 Square metre Installation could take 2 to 4 working days.
  • 96 Square metre Installation could take 3 to 5 working days.


PLEASE NOTE : These timescales are only approximate. Completion days will be dependable upon which installation package is chosen, how adequate access to the work site is, and how many individuals of the Artificial Super Grass team are assigned to your particular installation project.

How do I know which Sub-base to install for my Artificial Super Grass?

Every Artificial Lawn installation is bespoke, there isn’t a straight forward answer to this one I’m afraid. Take a look at our easy ‘INSTALLATION GUIDE’ and‘INSTALLATION SERVICES’ Pages for more details regarding what installation method is best suited to your individual requirements, alternatively give our staff a call on 0800 246 1809 we will be more than happy to help.

Which way should I lay my Artificial Super Grass?

Artificial Super Grass can be laid any way you feel is right but we recommend laying it the best way that suits your garden shape. When measuring up for your new Artificial Lawn we would always try to keep the joints down to a minimum; if at all possible measure the lawn in the best way which would avoid any joints. Our Artificial Super Grass is available in 2 metre and 4 metre widths therefore you would use the same measuring method as if you were measuring for a new carpet in your home. It is important to note that your Artificial Super Grass has a directional pile so remember this when you are measuring up for quantities. If you are requiring a joint in the middle of your Artificial Lawn it is imperative that the directional pile continues to run in the same direction, please see our easy DIY ‘Installation Guide’ for more information.

What do I use at the edges of my Artificial Super Grass?

You would edge your Artificial Super Grass exactly the same as natural grass. Flagstones, sandstone, decorative gravel, sleepers, fencing boards, or timber all do a suitable job of forming a finished edge to your new Artificial Lawn. Alternatively, where Artificial Grass meets soil we have our uniqueSUPEREdge system which when installed forms a perfectly neat divider to distinguish a perfect flower border, fix to the sub base using our Super Galvanised U-Pins take a look at our ‘PRODUCTS PAGE’ for details.

How do I cut my Artificial Super Grass when installing?

It is recommended to always cut your Artificial Super Grass from the back using a sharp cutting knife (Stanley knife). It is important to always keep renewing your blade to allow premium quality cuts, always wear suitable gloves and most importantly take your time.

Does my Artificial Super Grass require infill?

No it doesn’t, although if you prefer you can use an infill product (e.g. Kiln dried sand or silica sand) to weigh the Artificial Grass down. Here at Artificial Super Grass we prefer to secure the grass by using our own Artificial Super Grass U-Pins, we recommend fixing internally every 1 meter squared, these are available in 3 different styles which are all are galvanised and they are available on our ‘PRODUCTS‘ page.


Will my Artificial Super Grass move once installed?

No it won’t, providing your sub base has been installed using the correct methods and you use our Artificial Super Grass U-Pins fixed internally every 1 metre Square it will not move. If your project consists of a ‘GOLD PROFESSIONAL’ or ‘SILVER DELUXE’ installation with a tantalised timber perimeter then fix every 20cm using Green timber screws. If your project is a ‘BRONZE STANDARD’ installation without the tantalised timber perimeter, then simply fix around the edges of the grass using Artificial Super Grass U-Pins at 30cm centres.

Can I install my Artificial Super Grass on top of old existing lawn?

No we do not recommend this; the old grass will rot down leaving your new Artificial Super Grass with a very uneven bumpy appearance, it would not look good at all. You would always be better to take a look at our ‘STANDARD BRONZE’ easy ‘Installation Guide’ if you are considering doing a budget DIY project.

Can my Artificial Super Grass be laid onto slopes?

Yes it is fine to install Artificial Super Grass onto slopes. Slight gradient slopes of 15 degrees or less are fine for Artificial Lawns and foot traffic. Installing Artificial Grass to gradients of 16 degrees or more are really only recommended for ornamental covering purposes, saving on issues of having to use a lawnmower or grass strimmer in tricky areas. These higher gradient areas are not really recommended for foot traffic as the Artificial Grass may become slippery in wet weather and accidents may occur. It is also worth mentioning that the addition of our Artificial Super Grass U-Pins fixed on any slope at 1metre squared intervals regardless of gradient is recommended; this will ensure movement in the Artificial Grass doesn’t occur.

Can I park my car on my Artificial Super Grass?

Yes it is fine to park a car on your Artificial Super Grass provided you have installed the ‘MOT Type 1 Hardcore sub-base’ correctly. This installation method is explained on our ‘INSTALLATION GUIDE’ and ‘INSTALLATION SERVICES’ pages.

It is important to note….Should you be using a vehicle on your artificial lawn, a minimum of 100mm of ‘MOT Type 1 Hardcore sub-base’ should be installed prior to fitting your artificial grass!

Alternatively you can install your Artificial Lawn to a solid concrete base which will also be adequate; all solid concrete bases must have sufficient drainage prior to installing any Artificial Super Grass products. Please be aware that petrol and diesel spillages may weaken or damage the Artificial Grass fibrous blades or latex backing. It is advised that you should brush the pile of your Artificial Super Grass when a car has been parked on it for a period.

Can I install a rotary washing line on my Artificial Super Grass?

If you are requiring a rotary washing line installed it is recommended to form a concrete pad with the ground spike installed prior to your Artificial Super Grass installation. It is not recommended to fit a rotary washing line after your Artificial Grass has been installed, this may compromise theSUPERSupressor weed barrier membrane and the sub base may become disturbed. If the rotary washing line is installed in the correct way using a concrete pad you shouldn’t have a problem with future ground movement.

0800 246 1809

sales@artificialsupergrass.co.uk

Doncaster